Application Support Consultant
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Application Support / Application Analyst / Support Analyst / Android / Play / London / 6 month contract / £130 per day
One of our leading clients is currently seeking a Customer Support Consultant
Role: Customer Support Consultant
Location: London
Rate: £130 per day
Contract: 6 month contract
This role focuses on product operations to optimize and support how product features for apps and games are brought to market. This entails outreach at every stage of the product lifecycle from early testing to scaled adoption. Product Ops handle communications at every level from customized support with the largest developers to scaled outreach.
Responsibilities entail
- Knowledge of how apps and games work and familiarity with Play & Android;
- Experience troubleshooting and independently solving time-sensitive technical issues for customers at scale;
- Understanding of customer interactions in businesses of different size (small to large);
- Ability to professionally handle a large volume of written communications;
- Experience working with technical documentation;
- Proficiency with automated customer support tools.
If this role sounds of interest and you feel you are suited tot his role , then please send your CV to [email protected]
All candidates will be spoken to regarding the role prior to submission of CV
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