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Lean Six Sigma Process Engineering Manager

Premium Job From Experis IT
Recruiter: Experis IT
Listed on: 19th November 2019
Location: London
Salary/Rate: £500 - £600
Type: Contract
Start Date: ASAP

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Lean Six Sigma Process Engineering Manager
6 Months
Lean Six Sigma Process Engineering Manager supports Customer Operations by identifying key Business Process Improvement opportunities and delivering a portfolio of improvements through process re-engineering and automation. The delivery of this portfolio of work results in augmented efficiency (including automation solutions), reduced cost, improved sustainability and maximized return on investment
Responsibilities: Generate ideas from multiple sources and mobilizes around these ideas to quantify their value, implement the improvements that add the most value to the business through both technology and process re-engineeringOwns the operationalization of new features/ functions to ensure new client facing solutions scale & deliver first time right every timeGoverns the process from ideation through to implementation and control ensuring project progress is appropriately managed with benefits realized and signed off by the businessManages major programs and projects across customer operations in a way that adds rigor and transparencyRecognizes and rewards best in class examples of driving the continuous improvement culture from our peers within Customer Operations COE'sLeverages six sigma/lean capabilityActs as a champion across Customer Operations to drive continuous improvementWorks in collaboration with Project Management and GovernanceEnsures a close partnership with Performance Excellence capabilities around data exchange and KPI measurementsEngages cross functionally with Technology on information exchange, requirement planning
Personal attributesExcellent communication (oral and written)Excellent presentation skills (both preparation and delivery)Excellent interpersonal skillsCan do attitude; willingness and eagerness to learn, and drive to get things doneAbility to plan and work to tight deadlines in a fast-paced environmentAbility and willingness to take direction at short noticeAbility to assimilate complex / unstructured details and formulate recommendations simply and effectively with different audienceResilient and resourcefulValues collaboration as part of a team but can operate independentlyDemonstrates both creative thinking as well as rational / logical thinking
Essential Skills and Qualifications:Degree educatedProcess optimization experience (can have been informal as part of wider roles and responsibilities, but must be demonstrable if so)Certified as a Lean / Six Sigma Black Belt with practical experience in large scale Lean Management along with practical experience in coaching, facilitation, Lean deployments and Lean projects
Desirable Skills / Preferred Qualifications:Investment / Corporate Banking or Financial Services experienceExperience in management consultancyTarget operating model (TOM) experienceProcess modelling experienceRobotics automation experienceAI and machine learning experienceAwareness of industry recognized process automation tool sets / capabilitiesKeen interest in automation and innovative process optimization solutions
Stakeholder Management and Leadership:Comfortable presenting to senior colleagues across the organizationComfortable and confident to contribute to team discussions
Decision-making and Problem Solving:Independently identifying analysis that is required and initiate where appropriateLeverage own network, experience, and personal knowledge to source required information internally and externally