Senior Service Desk Analyst

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Senior Service Desk Analyst - Circa £27k

Retail Supplier

Eastleigh, Hampshire

A leading EPOS, payment and loyalty solutions provider with international clients including well know supermarkets and convenience retailers are looking for a Service Desk Technical Lead to join the company.

This is a Senior Technical Role within the Services Team and there will be a requirement for supporting the helpdesk on a rota basis. The helpdesk needs to be manned 24 hours a day.

Skills / Environment

IT System Support

Windows 7/10

Active Directory

Centralized Anti-Virus Software

Networking (Equipment, Protocols and Concepts, Switches, Routers, Firewalls, TCP/IP, DNS, DHCP)

PowerShell

Security Awareness

Role Overview

As the successful Senior Service Desk Analyst, you will be providing expert knowledge to the sales support team and working with product managers to ensure easy and smooth transitions with installations. You will be providing high level technical support.

Salary: Circa £27k

Benefits: Flexible Working Hours, Personal Development, Bonus, Social Events, Pension, Onsite Parking and Showers, Flu Jabs

This role may suit candidates, who hold the following job titles: IT Support Team Lead, 3rd Line IT Support, IT Support Manager, Senior IT Support, Lead IT Support, Senior Service Desk, Senior IT Tech

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy.