2Nd Line Support
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1st Line/ 2nd Line/ IT Technician/ Support Technician/ Nottingham/ £11-13.45/hour (PAYE/Umbrella)I am currently working with a Public Sector client in Nottingham who requires multiple Service Support Technicians to assist in a large deployment project.
You will be required to go out to the different site and provide desk side support/training to the users. You should have good technical knowledge to be able to help but also experience of customer facing support. Also prepare training materials to assist the users.
Key Responsibilities:Desk side Support
Preparing user guidance
Equipment procurement and commissioning
Software Support
Operational Administration
Lean and Continuous Improvement
Product AwarenessSkills required
Laptop windows 8.1 devices
Lync
General ICT queries
MS Operating Systems
MS Office
Wireless networking appreciation
Cabled Networking If you are interested in this role, please apply using the link or send your up to date CV to Sheena Patel at REED Technology.