Software Support Team Lead


Premium Job From Recruitment Genius

Recruiter

Recruitment Genius

Listed on

11th November 2019

Location

Aberdeen

Salary/Rate

£30000 - £35000

Type

Permanent

This job has now expired please search on the home page to find live IT Jobs.

This Microsoft Cloud Specialist has an excellent opportunity has arisen to join their Software Support team Lead working on complex projects across a variety of products and technologies.

What are they looking for?

This is a highly technical position so you will need a degree in IT, computing science or a technology-related subject.

The successful candidate will:

- 4+ years' experience in IT (Software/Application Support Team Lead role)

- Demonstrate strong leadership skills with the ability to take responsibility for the Support Desk Team

- Be highly motivated, pro-active, flexible and adaptable

- Ability to manage SLA's, Tickets and Client Support Contracts

- Have strong communications skills (written and verbal)

- Have good problem solving skills

- Good knowledge of object oriented programming

Skills Required:

- C# (or Java)

- JavaScript

- HTML,CSS

- SharePoint On-Prem/Online Administration

Skills Desirable:

- jQuery

- TypeScript

- SQL

- ITIL or Service Desk Process experience

- Freshdesk Service Desk Ticketing System

You are currently using an outdated browser.

Please consider using a modern browser such as one listed below: