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Desktop Support/1st/2nd Line Support (O365/AD/Windows) - Euston

Premium Job From REED Global
Recruiter: REED Global
Listed on: 8th November 2019
Location: London
Salary/Rate: £25000 - £33000
Type: Permanent

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Desktop Support Analyst, 2nd Line Support Technician /IT Technician / IT Support Engineer / IT Service Engineer / IT Service Desk Technician / Helpdesk Engineer / IT Support Technician / Support Technician / Technical Support / IT Support / IT Systems Engineer / IT Systems Support / Desktop Support/Second Line Support/Service Desk AnalystType: PermanentLocation: London (Euston)Salary: Up to £33,000 per AnnumDesktop Support Analyst, 2nd Line Support Technician /IT Technician / IT Support Engineer / IT Service Engineer / IT Service Desk Technician / Helpdesk Engineer / IT Support Technician / Support Technician / Technical Support / IT Support / IT Systems Engineer / IT Systems Support / Desktop Support/Second Line Support/Service Desk AnalystThe position of Desktop Support Analyst will be working within the onsite Desktop Team at a Customer Head Office and utilises the following; Windows Desktop operating systems knowledge, deployment tools of SCCM, MS Office, Citrix Client, builds, testing, Group policy, AD High Level, Office 365. This gives an overview of the technologies involved. You will report into the Desktop Team Leader, and receive guidance and mentoring from this person.The company believe in training and development, therefore, a training budget is an essential part of the solution in enabling their teams. In order to be suitable for this role you should be able to perform a complex range of technical work activities either remotely or at customer site to meet business and customer requirements. Have the ability to adapt quickly to dynamic team environments to maintain consistent effective contribution. You will also support project delivery aims and objectivesEnsure all changes to estate are reflected in support documentationParticipate in the on-call rota among the team and fall into the shift pattern to allow the Desktop Team Leader to allow for leave, sickness, training etc.This is a great opportunity to join one of the Industry's fastest growing companies with over 50 Years of combined experience in the provision of software solutions. Experience in:EssentialSCCMMS OfficeCitrix ClientAD (High Level)Office 365Account Creation Windows 7&10 MicrosoftDesirableWindows Server 2012/2016,VirtualisationIP Networks, switches & Cabling. If you would like to be considered for this great opportunity and have a minimum of 2 years experience then please apply below.