IT Support Analyst

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IT Support AnalystA brand new and exciting role has arisen for an IT Support Analyst to work onsite at a school located in either Acton or Wembley. You will have previous education experience, strong skills and knowledge around all thing's IT support, and be confident identifying and resolving issues relating to; School Based Software/Applications and Active Directory. My client is a well-known national charity working within the education sector operating across the UK. This is a brilliant opportunity for an IT Support Analyst who has previous experience of working for a school, college or university to take the next step in their career and learn a lot of new skills and technologies.As the IT Support Analyst, you will help provide support for all systems providing expert knowledge where possible and acting as the main point of contact for any onsite issues. You will be working in a customer facing environment, so strong communication skills are vital. Reporting in to the IT Team Leader your role will include prioritising incoming issues and incidents, carrying out technical investigations, and sharing your expertise with the IT Apprentices.This role would suit someone who wants to work in an energetic and cohesive environment for a fantastic organisation who supports their staff and promotes progression from within. If you are an ambitious character this charity has the ability and outreach to boost your career to the next level and support quick career progression with full training provided for the right person.Skills required for the IT Support Analyst:Proven background within IT technical supportKnowledge in Active DirectoryPrevious experience of working within the education sector (Primary, Secondary, College or University)A passion for technology, with a keenness to learn new skills and progress your careerExcellent communicational skillsIT Support Analyst / 2nd line Support Analyst / Service Desk Support Analyst / 1st / 2nd Line

Salary: £25,000 + BenefitsLocation: Acton, London OR Wembley, London Start Date: ASAP

Apply now for immediate consideration regarding this excellent opportunity.