Technical Support Analyst


Premium Job From Experis IT

Recruiter

Experis IT

Listed on

5th November 2019

Location

London

Salary/Rate

Upto £43000

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

Technical Support Analyst Experis are currently recruiting on behalf of a prestigious blue-chip organisation based in Canary Wharf for a Walk-Up Technical Support Analyst to join them on a permanent basis to provide high-level support for Office 365, mobile devices & computer related hardware. As a Technical Support Analyst, you will be part of a walk-up IT support centre - assisting our client to minimise downtime for their employees in a fast-paced, detail orientated environment. Typical responsibilities include assisting with hardware testing, diagnostics & repairs, completing administrative tasks such as access database administration, deploying equipment & managing hardware inventory, and supporting software issues, connectivity issues and mobile devices. If you're a customer-focused IT professional with exceptional communication and technical skills and you're looking for a new challenge, we'd like to hear from you. Required Experience:Solid experience in information systems, preferably in a technology environmentDeskside support of laptop computers and mobile devicesAn understanding of computer science concepts, various operating systems, networking, computer hardware, and a variety of software applicationsTechnical support experience with a high degree of discretion and independent judgment Knowledge & Skills:Strong personal and customer service skillsServiceNow experienceOffice365 supportLaptop and general hardware supportNetwork connectivity supportSupport and management of Apple iOS/Android devices within a managed mobile environment For more information, please contact Lauren Roberts by clicking Apply Now. Individuals with relevant experience will be contacted shortly after. Technical Support Analyst

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