Desktop Support Engineer

This job has now expired please search on the home page to find live IT Jobs.

Global Company is currently seeking a Desktop Support Engineer for a 6-12 month contract based in the City of London.

HOURLY RATE: £21.00

Responsibilities:

* First line of engagement with staff to understand and address their issues and needs as it pertains to desktop issues (Windows, Office365, etc.) and infrastructure (compute, storage, network, cloud services, enterprise systems, cyber security

* Assist with installs, moves and changes

* Problem solve to diagnose, evaluate and resolve complex problem situations associated with hardware (PCs, MACs, mobile, etc.), software (IT and Technical), and services (video conferencing, remote access, etc.,) used by staff; determine the source of problems and classify their level, priority and nature

* Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment

Requirements:

* Experience providing desktop support services in a Microsoft environment (i.e. Windows, Active Directory, Office 365, Outlook, Skype for Business, OneDrive, Anti-virus, Remote Access, etc.)

* Familiarity to technical software solutions

* Familiarity with IOS and Android mobile devices and Mobile Device Management tools

* Experience using a Ticketing system like ServiceNow

Please note: The client would also consider potentially offering a permanent position after the contract

HOURLY RATE: £21

Please send an up to date CV for immediate attention!

Spring Technology acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: www.spring.com/candidate-privacy-information-statement