3rd Line Support Engineer
Recruiter
Exposed Solutions
Listed on
4th November 2019
Location
Doncaster
Salary/Rate
£25000 - £35000
Type
Permanent
Start Date
2019-11-01
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3rd Line Support Engineer required by our highly successful comparison site company, who are committed to providing the highest levels of service whilst keeping costs low. The 3rd Line Support Engineer is responsible to support the IT operations team by administering information systems and to provide all other administering services to the IT Operations department and staff.3rd Line Support Engineer Skills and Competencies
2+ years of commercial experience supporting Windows server / infrastructure - preferably in a similar role.
Support, administration and implementation of Microsoft technologies - Server, Exchange, Windows 7/8. Knowledge of IT security & associated technologies.
Knowledge of PCI DSS and DPA. K
Knowledge of call centre telephony systems, ideally Cisco products.
Knowledge of ITIL processes, including incident and change management. 3rd Line Support Engineer Key result areas
To deliver excellent service and value to the business.
Provide advice & guidance to the business on new technologies.
Deliver 3rd line support for all Windows-based technologies / services, including Windows Server and
Microsoft Exchange.
Deliver project support to all areas of the business.
Responding to telephone queries and questions and deal with or pass to the relevant members of the
technical team.
ALL APPLICANTS MUST BE FREE TO WORK IN THE UK FREE FROM THE RESTRICTIONS OF VISA`S AND WORK PERMITS.
Exposed Solutions is acting as an employment agency to this client.
Please note that no terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role
