Service Analyst
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Our client are currently looking for a Service Analyst to come on board for an initial 3 month contract based in the Buckinghamshire area,
Role: Service Analyst
Duration: 3 Month initial Contract
Daily rates: Open (around £125 - £140)
Location: Buckinghamshire
Flexibility of working hours across 7am - 9pm operating hours (6 week shift pattern)
- Basic amendments to various types of Contact Centre call routing
- New user set up and existing user amendments on the Telephony platform
- Day to day management of contact centre mailbox (various types of requests including skill changes, user setups
Skills:
Strong communication skills
Stakeholder management
1st line technical Helpdesk support
Excellent Organisational skills
Excellent Problem solving skills
If you would like to know more regarding the role or would like to apply please send across a copy of your most up to date CV ASAP
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