IT Quality and Compliance Manager / ISO / E. Yorkshire

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You will lead the company quality and compliance activities for the IT Managed Services Software Platforms to achieve quality and compliance best practice. You will also represent the company in IT quality and compliance activities and audits with customers and vendors. IT Quality and Compliance Manager / ISO / E. YorkshireClient DetailsBusiness based in East Yorkshire on an exciting period of growth. IT Quality and Compliance Manager / ISO / Goole DescriptionKey responsibilities:Plan and conduct internal audits for all schemas for which the company hold certifications, particularly ISO 20000/27001 including audits of 3rd parties, ensuring audit results are captured and communicated to stakeholders Brief teams on the requirements of external audit and the evidence that needs to be retained and presented to show compliance Manage external audit activities, directing activity during the audit, supporting colleagues in evidencing processes, and communicate results and actions plans to relevant stakeholders Track and manage to resolution non-conformances from internal and external audit Act as secretary and subject matter expert in formal management reviews of ISMS Plan, lead and document risk analyses to company standards and processes Propose and develop appropriate quality & compliance policies and procedures Lead on activities required to update current certifications as schemas change Review Group standards proposals and produce gap analyses identifying areas of difference and the activities required to bridge the gap, along with recommendations for action. Support prioritization of improvement activities through quantifying improvements according to recognized continuous improvement measures. Act as a focal point for compliance and information security related queries from colleagues, customers and vendors including during tender processes. Conduct Data Protection Impact Assessments Review and align IT policies and processes to current and emerging legislation and industry best practice ProfileKnowledge, Skills and Experience: Strong working knowledge of the following: ISO/IEC 20000 schema, controls and internal audit ISO/IEC 27001 schema, controls and internal audit GDPR Relevant Legislation Root Cause Analysis Techniques Experience of planning and conducting audits for ISO/IEC 20000/27001 Experience training how to conduct audits Experience presenting to senior IT leadership teams Knowledge of compliance requirements and audit experience for Cyber Essentials/Plus Experience creating and monitoring compliance dashboards Experience working with certifying auditors Knowledge of Health Information Governance Toolkit/DSPT Job OfferCompetitive salary and benefits on offer with the role. IT Quality and Compliance Manager / ISO / / E.Yorkshire / Goole