Genesys PureCloud Consultant


Premium Job From Spring Group Plc

Recruiter

Spring Group Plc

Listed on

28th October 2019

Location

Barcelona

Salary/Rate

£500 - £550

Type

Contract

Start Date

ASAP Start next week!

This job has now expired please search on the home page to find live IT Jobs.

Role: Genesys PureCloud Consultant.

Location: Barcelona

Contract: 3 Months rolling

Day Rate: £500 per day

Technical Skills

*Genesys Pure Connect (CIC) and Genesys PureCloud Global project experience

*Requirement gathering, Solution Design, Implementation.

*Genesys telephony platform Integration experience desirable; Salesforce, Service Now, Skype for Business, Siebel, CRM, CISCO, Avaya

*Deep expertise and familiarity with the Genesys products; PureCloud, PureEngage, PureConnect,

*AWS experience

*Knowledge of automatic call distribution (ACD)

*PureCloud from a design & architecture angle, defining functional and nonfunction, configuration, reporting & system optimisation.

*Experience defining and developing robust Contact Center reporting/analytics solutions

Profiles, recommendations and enquiries welcomed - [email protected]

Genesys, PureCloud, PureConnect Premise, CIC, PureConnect Cloud, CaaS, PureEngage, Genesys Enterprise offering, amazon connect, AWS, Amazon Web service, PureCloud Voice, BYOC Cloud, Avaya, Cisco, Aspect, LiveOps, Contactual, InContact, Interactive Intelligence, CosmoCom, Cloud Contact Centre, Contact centre outsource, Unified Communications, UCaaS, Contact Center, CCaas, Communications Platform, CPaaS, customer engagement, Customer Experience Platform, CX, ACD, Speech Enabled IVR, Omnichannel Interaction. unified comms, Unified communications, SIP, TCP, VOIP, IVR, Customer interaction

Spring Technology acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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