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Genesys PureCloud Consultant

Premium Job From Spring Group Plc
Recruiter: Spring Group Plc
Listed on: 28th October 2019
Location: Barcelona
Salary/Rate: £500 - £550
Type: Contract
Start Date: ASAP Start next week!

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Role: Genesys PureCloud Consultant.
Location: Barcelona
Contract: 3 Months rolling
Day Rate: £500 per day

Technical Skills

*Genesys Pure Connect (CIC) and Genesys PureCloud Global project experience
*Requirement gathering, Solution Design, Implementation.
*Genesys telephony platform Integration experience desirable; Salesforce, Service Now, Skype for Business, Siebel, CRM, CISCO, Avaya
*Deep expertise and familiarity with the Genesys products; PureCloud, PureEngage, PureConnect,
*AWS experience
*Knowledge of automatic call distribution (ACD)
*PureCloud from a design & architecture angle, defining functional and nonfunction, configuration, reporting & system optimisation.
*Experience defining and developing robust Contact Center reporting/analytics solutions

Profiles, recommendations and enquiries welcomed -

Genesys, PureCloud, PureConnect Premise, CIC, PureConnect Cloud, CaaS, PureEngage, Genesys Enterprise offering, amazon connect, AWS, Amazon Web service, PureCloud Voice, BYOC Cloud, Avaya, Cisco, Aspect, LiveOps, Contactual, InContact, Interactive Intelligence, CosmoCom, Cloud Contact Centre, Contact centre outsource, Unified Communications, UCaaS, Contact Center, CCaas, Communications Platform, CPaaS, customer engagement, Customer Experience Platform, CX, ACD, Speech Enabled IVR, Omnichannel Interaction. unified comms, Unified communications, SIP, TCP, VOIP, IVR, Customer interaction

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