Digital Performance Analyst

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Role: Digital Performance Analyst

Location: Telford

Duration: 6 Months

Start Date: ASAP Would you like to join a global leader in consulting, technology services and digital transformation?

Our client are at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. You will be based on site working with one of the UK's most digital organisations and leading the technology revolution across the public sector. With over 50 million customers at the heart of everything they do the scope and impact of your work is limitless. As a team, they're not afraid to try new technologies and new ways of working. A performance analyst conducts analysis. They develop performance measurement frameworks - KPIs, goals, user needs, benefits - and analyse the performance of a service or product against these, adapting their approach and framework appropriately and in line with any changes. We're looking for someone who can:Use data to uncover insight into the experience of end users using our serviceWork with the team who are trying to solve a particular user need, and to create a framework for setting and measuring KPIs that will help us determine how successfully we've met the user need.Can use data to become the voice of the invisible user.Look at data surrounding the service and generate insight that gives the team new problems to solve, for instance it may be that users of mobile devices are disproportionately unsuccessful at a particular taskArticulate statistical/analytical findings in compelling ways, both visually and verbally

Key Technologies:Google AnalyticsGoogle Tag ManagerSplunk.

Please submit CVs today!