Desktop Support Engineer
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Excellent opportunity to join a growing Financial Services organisation based in Bristol as a Desktop Support Engineer on a permanent basis.The main focus of the role will be centred around ensuring that the desktop environment and its associated technologies remain current, supported, highly available, operate efficiently, perform within agreed targets and deliver a secure platform.Client DetailsMy client is a growing Financial Services organisation who have recently restructured their IT function to build new Service Desk and Desktop Support functions on site in Bristol.DescriptionTo ensure that the desktop environment and its associated technologies remain current, supported, highly available, operate efficiently, perform within agreed targets and deliver a secure platform.To work and liaise within the operations teams and the wider technical community. Where appropriate, to work on the implementation and transition to the business as usual environment of new desktop software and hardware technologies.Processing and delivering routine service/change requestsProblem analysis provision, close liaison with Problem Management for instances where the underlying cause of an incident is not clear or requires further investigation.Endpoint management - Patching & Anti-VirusSelection, purchasing and provision of user-facing equipment (Request Fulfilment)IT Induction deliveryApplication packaging and deployment (Windows, Linux & Citrix delivery methods)Network support (WAN and LAN connectivity)ProfileThe successful applicant will meet the following minimum requirements:Office 365 AdministrationActive directory & Group Policy managementTelecommunication trouble shooting (technical contact for escalations to WAN provider)General hardware support (PC Hardware, PC build, printers, Switches and Firewalls)General IP networking skills (DHCP, DNS, ipconfig, etc.)Reliable and trustworthyStrong work ethicKeen to develop and learnJob Offer£27,000 - £29,000 + bonus + additional benefits