IT Support Technician

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IT Support Technician - Up To £22K + Bens

Manufacturing

Havant

Do you have helpdesk experience within a windows environment, want to work for a growing, dynamic manufacturer Please apply.

Global manufacturer with 40+ year's experience is urgently looking to recruit an IT Support Technician, to join their team of 5. You will be the single point of contact for end-users to receive first line support on all aspects of the company's IT environment.

Skills / Environment

*Windows 7/10/2012/2016 Workstation and Server operating systems

*Previous call center or helpdesk support experience

*Active Directory

*TCP/IP

*Strong communication skills both written and verbal

*Strong time management and prioritisation skills

Desirable skills: Microsoft Office 365, Network support, project work, ERP, ITIL

Role Overview

As the successful Support Technician, you will undertake small to medium sized IT Projects, for example an ERP migration from AX 2009 to Microsoft Dynamics 365, as well as configure and install PC/Laptop hardware and software in line with company standards, ensuring reliability and a high level of performance. You will perform on-site analysis, diagnosis and resolution of complex desktop problems reported by end-users and recommend and implement corrective solutions, including off-site repair for remote users when needed.

Salary: £20,000-£22,000

Benefits: Employee Bonus Scheme, Company Pension & Life Assurance, Flexi-time, Training & Professional Development, Health care Incentives, Share Incentive Scheme, Free Car Parking, 25 Days Annual Leave,

This role may suit candidates, who hold the following job titles: 1st line support, 2nd line support, 1st/2nd line support, support technician, help desk analyst, support analyst, pc support administrator, 1st/2nd line support administrator, technical support technician, junior IT support, IT support.

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy.