Desktop Support Engineer - Windows 7/10/Office 365 -Salford or Irlam
Recruiter
Evolution Recruitment Solutions Ltd
Listed on
14th October 2019
Location
Salford or Irlam
Salary/Rate
Upto £85000
Type
Contract
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We currently require the services of a Desktop Support Engineer to work for a well respected client based in Salford/Irlam.Roles will provide desktop IT support the user base, primary focus on customer service ensuring customer requests are dealt with promptly and to a high standard.
Skills required:
Ensure customer satisfaction in all aspects of the roleProvide end user support for various Microsoft packages including Windows 7, Windows 10, Microsoft Office 2010, 2016 and Office 365Provide problem resolution for internal business applicationsand voice systemsTechnical assistance in future IS projects to ensure the impact on IS systems and any other associated system is properly identifiedAdherence to IT service level targetsRaising and responding to faultservice request tickets using incident management systemsAdherence to Asset Management practicesNetwork Patching Switch Port administrationPC System imaging using imaging technologiesHardware diagnostics and break/fixAdherence to system security standards