SharePoint & Dynamics 365 Administrator

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In this key role, you will manage the UK Hydrographic Office (UKHO) Customer Relationship Management tool (Microsoft Dynamics CRM) and act as a technical authority with regard to its use, development and maintenance.

The UK Hydrographic Office is a leading centre for hydrography, providing marine geospatial data to inform maritime decisions. We work with a wide range of data suppliers and partners to support maritime navigation, safety, security and marine development around the UK and worldwide.

UKHO utilises the Microsoft Office SharePoint product platform for both internal and external web-based publishing, collaboration and information management tasks. Internal demand and use is growing. The SharePoint team are responsible for the technical delivery of numerous strategic SharePoint/Dynamics solutions as well as support of operational SharePoint/Dynamics services to both UKHO staff and external customers.

As well as driving technical delivery, the SharePoint & Dynamics 365 Administrator will be a key stakeholder in supporting site wide adoption of SharePoint & Dynamics. You will provide your expert knowledge to both internal and external stakeholders and ensure the tool is being used to drive down the cost of support for our customers and increase the value-added capabilities within UKHO with system improvements and best use of the tools available within the system e.g. Service level management, knowledge base functionality and usage, workflow management.

As well as your strong analytical skills, ability to work to agreed deadlines and excellent communication skills enabling you to manage a quality service, it is essential that the successful candidate also possess:

Experience in either:

SharePoint Online 

SharePoint 2013 Server Administration

Excellent knowledge of Microsoft Dynamics

Understanding of the technical developments associated with Microsoft Dynamics

Microsoft PowerShell

IIS

Upgrading/Service Packing/Updating SharePoint/Dynamics365 environments

Experience of producing formal technical specifications  

Experience of managing third party suppliers

Proficiency in the use of Microsoft Office365 Apps,including PowerBI, Flow, Power Apps.

In return, UKHO offer a range of benefits to support your lifestyle, including generous leave allowance, flexible working hours, a lift-share scheme and regular training and development opportunities.

For further details and to apply on the UKHO website please click the apply button.

Closing date: 23:55 pm on Friday 25th October 2019.

UKHO embraces diversity and promotes inclusion and equality of opportunity. We are a Disability Confident employer, which includes offering a guaranteed interview to candidates with disabilities, providing they meet the minimum selection criteria.

By ‘minimum selection criteria' we mean that the evidence you provide in your application must demonstrate that you meet the minimum pass mark, set by the short-list panel, for each criteria listed in the ‘short-list' section, above. The short-list panel will not be made aware of any disability you may choose to declare; this information will be processed solely by HR, in accordance with Data Protection legislation.

If you are a disabled candidate, please ensure you complete the Equality and Diversity form or inform our HR department,  if you wish to be considered under the Disability Confident guaranteed interview scheme.

Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.