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IT Support Engineer / IT Technician / 1st - 2nd Line Support

Premium Job From BluetownOnline Ltd
Recruiter: BluetownOnline Ltd
Listed on: 10th October 2019
Location: Kingston Upon Hull
Salary/Rate: £20000 - £24000
Type: Permanent
Start Date: ASAP

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Job Title: IT Support Engineer (2 Roles Available)Location: HullSalary: £20,000 - £24,000 per annum, depending on experienceJob type: Full-time, Permanent (Monday - Friday, 40 hours per week)The Company is a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. They are looking for 2 IT Support Engineers to join their growing Technical Support team - providing advice, guidance and technical solutions to businesses. These include servers, desktop and network solutions as well as assisting with internal projects and systems.Job Duties:Remote 1st and 2nd line supportOnsite visits for troubleshooting and installationsSupport hardware rollout projects, reporting to the Technical Team CoordinatorProvide day to day support of their client base and internal departmentsIntroduction of new solutions that will improve business efficiency and effectivenessWill be required to travel to visit clientsAs is the nature of IT support you may be required to be flexible at times as you may be asked to work outside normal office hours to meet the needs of customers.Key Requirements:EssentialExperience working in an IT support roleExcellent customer service skillsSolution focusedAble to work to deadlinesCustomer focusedFull driving licenceDesirableMicrosoft Operating Systems & ApplicationsVoIPOffice 365Windows Server 2012R2 / 2016 /2019System Backups & Maintenance ProceduresMSP Products including deployment (Antivirus, Patch Management, Backup, Reporting, Alerting)Benefits:Childcare voucher schemeCompany commission schemePension22 days annual leave (plus bank holidays and continuous service reward)Please click the APPLY button to send your CV and covering letter for this role.Candidates with the relevant experience and job titles of; Support Engineer, Support Technician, Desk Support, IT Technician, IT Service Desk Technician, 1st Line Support, 2nd Line Support, Support Technician, 1st Line Support Technician, Software Engineer, Technical Support, Helpdesk Support Technician, 2nd Line Engineer, Helpdesk Support and Fault Desk may be suitable for this role.