|Listed on:||10th October|
|Contact Name:||Dixons Carphone|
You will be responsible for running our 24*7 Service Operations function which includes Major Incident Management, Proactive Monitoring, Problem Management, Peak Command Centre operations, Service Desk Management, Identity and Access Management, and Monitoring Operations. Your primary objective is to minimise business impact through proactive Service Monitoring, root cause elimination through effective Problem Management and quick service restoration during periods of Major Incidents.
As part of this role, you'll be responsible for:
You will need:
We're one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits, including:
Beyond that, we'll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you'll have access to additional e-learning resources to really see your career develop in the way you want. We're building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.