Network Engineer

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Key Accountabilities

* Writing technical documentation

* Be disciplined, organised and self-motivated

* Diagnosing and resolving hardware issues

* Providing support for QinetiQ user base

* Liaising with 3rd party suppliers to resolve faults

* Use of monitoring systems to identify potential issues

* Monitoring, troubleshooting and escalating network faults

* Proactively working to update and process tickets within our system

* Creates and contributes to design & development documentation

* Adapts to tackle complex solutions and is eager to learn new skills

* Self-motivated with good time management

* Communicates confidently with team members, business analysts, customers and other stakeholders

Knowledge

* Troubleshooting complex Firewall and network issues

* Comfortable working with a complex network infrastructure

* Layer 3 switching

* Switching

* Routing

* OSPF / BGP

* Software Defined Networking

* Network Security concepts

* Firewall ACL's

Experience and Qualifications

Essential

* SC Cleared

* Cisco ASA firewalls / Nexus switches / Switches

* CCNA (Routing and switching / Security) or working towards

* Ability to build and maintain good working relationships both internally and externally

* Analytical problem solver

* Strong attention to detail

* Excellent customer service skills

* Excellent communication skills, both verbal and written

* Desire and motivation to learn and ability to advance skill level

* Ability to multitask and prioritise workload

* Flexibility and ability to work on own initiative

* Ability to remain calm under pressure

* Writing technical documentation

* This role will suit someone who is a self-starter and has the right attitude to learn and move forward.

* Maintain internal SLA's

Desirable

* Solarwinds

* CCM

* VMWare NSX / Software Defined Networking

* Splunk

* F5 Big-IP

* Palo Alto

* CCNP