Business Change Manager
National Counter Terrorism Police
8th October 2019
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Becoming a Business Change and Benefits Realisation Manager with National Counter Terrorism Policing (NCTP)
Working within the NCTP Change Pillar, the Business Change and Benefits Realisation Manager is responsible for ensuring that the business change required to successfully embed new ways of working, and realise the benefits from the CT Policing Change portfolio is effectively managed.
You will be responsible for the provision of a centre of excellence in Change Management and Benefits Realisation Management, including the provision of tools, training, guidance and assurance at portfolio, programme or project level.
What you'll be doing:
Use your creativity to support the national and London Counter Terrorism (CT) and Policing Security (PS) change programmes, and support in profiling and tracking the realisation of benefits.
Provide support, advice and guidance to Programme Managers and Project Managers in assessing the impact of change on the business, designing business change interventions to mitigate resistance to change and drive delivery of the benefits, assessing business readiness.
Creating tools, training, guidance and assurance for both national and regional level.
Ensure accurate reporting of cumulative impact of change on the business and of the benefits realisation to the CT Policing Executives, SRO's, Project Executives, Head of Project ad Programmes and governance.
Offering specialist business change management expertise to the CT Policing Executive and the national CT policing network.
Working closely with project and programme managers, change managers, the Strategic Design Authority, the NCTP headquarters Performance team and Strategic Finance team.
Collaborating with HR and Communications colleagues to handle the people impacts of all business change.
Providing Head of Profession role for the Regional Change Network, working with Regional Change Managers to ensure that they have the required skills and capability to manage change within their regional Change Teams and that they are using relevant Portfolio business change tools and techniques.
What we're looking for:
Knowledge and experience of Change Management including assessment of the impact of change and dealing with resistance.
A clear understanding of project and programme management approaches like MSP and PRINCE2.
Strong team management skills with the ability to build valuable working relationships at all levels.
Clear communication skills, with the ability to inform, influence and report as well as listen and understand the needs of customers.
Experience of working in government, a security agency or policing.
National Counter Terrorism Policing play a vital role in ensuring the protection of this country. Working with Capita, we're currently looking to recruit a Business Change and Benefits Realisation Manager. This role offers the chance to become a permanent employee of Capita, working onsite at the National Counter Terrorism Police headquarters in London.
Capita Plc, the UK's leading provider of business process management and integrated professional support service solutions. We support and improve the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves and people are valued for their differences. We're always challenging each other to learn and improve, because we know when we work together we can achieve more and deliver the best that we can. We work across such a huge range of businesses and sectors, that you'll have the opportunity to grow and develop your career in any number of directions.
What's in it for you?
A competitive basic salary
23 days holiday (rising to 27)
Company matched pension, life assurance, a cycle2work scheme, the option to buy extra holiday...and plenty more
Voluntary benefits designed to suit your lifestyle - from retail and socialising, to health & wellbeing and leisure discounts.
You'll be joining a network of some of the most experienced, innovative and dedicated people in the country. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you and your career.
This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV).
Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post.
Successful candidates will also need to complete the Capita onboarding process and NPPV3 - Metropolitan Police vetting.
Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.
Want to make a difference to the lives of the people who protect our country? Apply now.