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User Experience Sr. Manager

Premium Job From Avanade
Recruiter: Avanade
Listed on: 7th October 2019
Location: London
Salary/Rate: Excellent
Salary Notes: Excellent
Type: Permanent
Start Date: ASAP

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Welcome to the Avanade Digital Innovation Studios, where we merge technology and creative to push the boundaries of innovation. We're a fast-moving, big-idea-dreaming, mishmash of designers, UX architects, frontend developers, technologists, delivery experts, writers, and more, who when brought together create transformative digital experiences for some of the biggest and best brands on the planet. Sound like a place you wouldn't mind hanging your hat? Great, our UK base is at 30 Cannon Street, just around the corner from St. Paul's Cathedral in Central London. 
About the role 
The User Experience (UX) team specialises in human-centered design. It plans, designs and creates UX deliverables that transform businesses by focusing on digital architecture and usability content. Its goal is to humanise technology to empower companies, employees and consumers.  
As a Sr. Manager, UX Design, you will lead customer engagement, manage delivery of UX and create deliverables across multiple projects. Your focus will be design-oriented work, ensuring that solutions meet clients' and users' specific needs with efficiency, effectiveness and a quality customer experience. You will manage, review and be responsible for engagement outputs, ensuring overall quality of UX. You will lead tactical and short-term operational planning and execution within large-scale, complex processes and programs for Avanade and our clients.  
Day-to-day, you will:  

Plan and lead workshops to gather stakeholder requirements using techniques to break down barriers, communicate better and generate new ideas  
Plan and lead user research with methodologies including user tests, in-depth interviews, focus groups, ethnographic field studies and surveys  
Facilitate brainstorming and work sessions with cross-disciplinary teams to move research findings into vision and design strategies  
Deliver the design of digital products and services with the right mix of human-centered design process and tools  
Assist teams to adjust the design process and select the right approach to fit project constraints  
Establish partnerships with cross-functional technology and design teams to integrate solutions and requirements into UX strategies  
Contribute to business development efforts through customer relationship and request-for-proposal submission support  
Travel as needed, up to 20%. 

About you 
You are an experienced leader in UX strategy, execution and tools who can understand and articulate the technical feasibility of solutions. You have experience researching, designing and proposing solutions with mobile layouts in mind. You can translate requirements into design specifications.  
Your background and skills likely include:  

Working with cross-functional teams  
Translating technical requirements into design specifications  
Visual design delivery, capabilities and strategies  
UX disciplines such as UX research methods, information architecture, usability testing and content strategies.  

You likely have ten or more years of relevant UX experience and at least two years of experience with managing people and teams. Your education likely includes a Bachelor's Degree in interaction design, human factors, computer interaction, behavioral psychology, human/computer interaction, a similar degree or experience that may substitute for a degree. You may have a Master's Degree in a related discipline.? 

10+ years professional experience with 7+ years relevant UX experience 
Extensive experience with UX disciplines such as UX research methods, information architecture, usability testing, and content strategies 
Experience with visual design delivery, capabilities, strategies 
Leader in strategy, execution, tools, and an active UX community participant. 
Experience translating requirements into design specifications 
Experience working with cross-functional teams. 
Experience researching, designing and/or proposing solutions with mobile layouts in mind 
Capable of understanding and articulating technical feasibility of solutions 

Management Experience: 

2+ years managing people/teams 


Bachelor's degree in Interaction Design, Human Factors, Computer Interaction, Behavioral Psychology, Human/Computer Interaction, or similar degree; experience may substitute degree.  
Master's in related discipline a plus 

Other Skills/Knowledge:  
Experience working in a digital agency is required. 
About Avanade
Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 29,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation.