Infrastructure Support Engineer

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Infrastructure Support Engineer

Central London - International Accountancy Firm

Paying up to £50,000 + Benefits DOE

As a trusted, approved and preferred recruitment partner to this well-known chartered accountant firm, we have been asked to assist in the recruitment of an experienced Infrastructure Operations Analyst to support the infrastructure and operational environments of the business (Network Infrastructure, Network Administration, ITIL Management, Service Desk). We are looking for capable individuals with a good background of BAU / Infrastructure Support experience.

The successful candidate will act as the main escalation point from the Service Desk to the Infrastructure team and will be required to monitor and support the existing infrastructure including server, storage, network, data and applications.

Key Responsibilities

-Provide BAU 3rd Line Technical Infrastructure Support

-Act as point of escalation for Infrastructure Incidents given by the Service Desk

-Mentor, Coach and Assist junior members in the Service Desk Team

-Monitor the health of Infrastructure Systems

-Improving the monitoring of systems

-Administer Corporate Infrastructure (Active Directory, LAN, Internet Access Firewalls, Exchange, Office 365)

-Monitor, Troubleshoot and Resolve Server and Network Performance

-Administer and Manage the Backup and Replication Solution

-Maintain Operational Documentation

Technical Experience Required

-Knowledge of Microsoft Windows Server 2008/2012R2/2016 including clustering

-Knowledge of PowerShell

-Knowledge of VMware vSphere 6.5+ in an enterprise environment

-Knowledge of Microsoft Exchange Server 2010+Exchange Online

-Knowledge Citrix Presentation/XenApp/XenDesktop 7.15

-Knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs

-Knowledge of backup and replication systems (preferably CommVault and VMWare SRM)

-Knowledge of Office 365Azure

-Knowledge of Microsoft Windows 7+Windows 10

-Knowledge of SQL Server 2014+

-Understanding of VOIP

-MSCA/MCSE/MCITP: Enterprise Administrator or Server Administrator or equivalent IT qualifications an advantage

Great Benefits: Excellent progression opportunities, Competitive Base Salary, Annual Salary Review, Paid Overtime / Time off in Lieu, Pension Scheme 4% / 4%, 23 Days Standard Annual Leave, Life Assurance, Profit Sharing Plans, Season Ticket Loan, Flexible Benefits Scheme (buy / sell up to 5 days holiday, health screening, critical illness cover, cycle to work scheme, private medical insurance, etc.

This role would suit candidates who may have held the following job titles; BAU Infrastructure Engineer, Infrastructure Support Engineer, Infrastructure Support Analyst, 3rd Line Infrastructure Support, 3rd Line Infrastructure Engineer, Senior Infrastructure Engineer, Senior Infrastructure Analyst, Senior Infrastructure Support Engineer, Senior Infrastructure Support Analyst, Infrastructure Operations Analyst, Infrastructure Operations Engineer, Infrastructure Engineer, Infrastructure Specialist.

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).