3rd Line Network Resolver Group (DBA Support) - 19000DW8
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3rd Line DBA Support
Basingstoke
Excellent salary + benefits
Security Cleared - DefenceWe're looking for a 3rd Line DBA Support to join our client, a leading defence IT service + solutions provider, to support multiple products and systems for various high-profile customers. You'll join the existing Shared Service Desk to provide support manage the resolution, keeping the Service Incident record updated in accordance with agreed SLA.Candidates must be eligible for DV clearance and will preferably hold current SCWill receive incidents/faults from SPOC & 2nd/3rd Line support or 3rd Parties to manage the resolution, keeping the Service Incident record updated in accordance with agreed WI.Will proactively review the Incident, Problem and other Service Management data to identify potential problems and recommend solutions.Fulfilment of Complex Service Requests based on the defined Service Catalogue including add, change or remove access to Production or Pre-Production.Daily/Weekly/Monthly checks based on defined Work InstructionsManage backup and recovery of dataSupport and participate as required in all ITSCM, BCP and DR activitiesCreation and Update of Work Instructions for Triage and Knowledge SharingTechnical Skills (an understanding of some or all):Microsoft SQL Server 2016 Apache Cassandra RDBMSMicrosoft SQL Reporting ServerPostgreSQL 11.2The reward for the right candidate is an excellent opportunity to join an expanding organisation offering excellent long-term career prospects, as well as a competitive salary and full company benefits. Please apply with current CV indicating your relevant experience and qualifications.
We are fully committed to the development of a diverse workforce. Therefore, applications for employment are always fully considered, irrespective of gender, ethnic origin, race, faith, sexual orientation.3rd Line App Support
Basingstoke
Excellent salary + benefits
Security Cleared - Defence
