IT Support Administrator - 1st/2nd Line

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Our client is looking for an IT Support Administrator to provide 1^st and 2^nd line support. You will need to meet strict SLA's and provide great customer service, assisting members of the team and dealing with infrastructure projects. Key skills & experience: 

'€¢Extensive 1st & 2nd line support '€¢Basic Networking '€¢MS Windows (7, 10, 2012, 2016) '€¢MS Office Suite'€¢O365 Administration (Essential)'€¢Active Directory and Group Policies (Essential)'€¢Basic Server administration'€¢Avaya IP Office Administration (Desirable)'€¢Video Conferencing - Polycom'€¢VMware ESXI 6.0 (Desirable)'€¢Sophos Anti-Virus

Any experience of 3rd Line infrastructure support and SCCM would be highly desibale.The ideal candidate will have a minimum of 2 years + Tech Support experience, be a self-starter with a ‘can-do attitude' and is able to deal with multiple issues at any given time. You will have excellent organisational and communications skills and will be able to resolve complex issues.Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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