Senior IT Support Manager

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Do you enjoy providing high quality IT support, project work and strategic advice to businesses on a face to face basis? Then we can offer you the best place (probably) to work in Cambridge.

About

The company are widely regarded as Cambridge's leading supplier of outsourced IT support. They provide remote and onsite support to some fantastic businesses in Cambridge, London and around the world.

The role

- To hit the ground running with onsite client support, with assistance from our head office service desk team

- Working on client sites (all within a 1-hour radius of Cambridge), 3 to 4 days a week

- Taking ownership of varied and interesting IT projects

- Providing high-level guidance and strategic advice for clients

- Account management of client relationships

- Mentoring & assisting more junior members of the team

What we need from you

- The ability to build strong relationships and gain the trust of the clients you visit

- Excellent customer skills; you must be a people person with patience and confident communication skills

- Great problem-solving skills with the ability to see the challenge through

- A passion to learn and be involved with a progressive company

What's in it for you?

- Opportunities to constantly further your technical knowledge with cutting edge tech both through on the job training and with professional qualifications (plus exam bonuses)

- Progression - Senior IT Support Managers have progressed to diverse roles within the business including management, account management and dedicated project work

- Great benefits including profit share & BUPA Diagnostics

- Good location with free parking or a short walk to Cambridge North station

If this sounds like you, then start your journey by sending your CV.