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Business Systems Support Analyst

Premium Job From British Antarctic Survey
Recruiter: British Antarctic Survey
Listed on: 18th September 2019
Location: Cambridge
Salary/Rate: Competitive + Benefits
Salary Notes: Competitive + Benefits
Type: Permanent
Start Date: ASAP

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Business Systems Support Analyst
The British Antarctic Survey (BAS) are looking for a Business Systems Support Analyst to join their ICT and data management teams. Though based in Cambridge, this role may occasionally require duty in the polar regions. Tours of duty in the Antarctic can vary but normally last from 4 to 12 weeks.
The successful candidate will provide the focus for business systems support/development, analysis, documentation and awareness.
You will need to have experience of managing complex projects and applied skills in SharePoint online, O365, and systems integration.
To provide the focus for business systems support/development, analysis, documentation and awareness.
Interpret and respond to detailed business requirements, ensuring that the systems or services to which you are assigned can technically deliver business needs.
Make recommendations that will improve business efficiency.
Evaluate and recommend ways of rationalising the current systems landscape
Relevant IT qualification. This could be either a degree or equivalent relevant experience. Other qualifications could include, MCSA
Be accountable for the technical and solution architecture of the systems or solutions to which you are assigned (eg. Digital Workspace) including any interdependencies with other organisational systems such as the data warehouse, finance systems, and integrations with other business solutions/systems.

Provide input into the agreed enterprise architecture and ensure that your solutions are aligned and compliant.
Oversee the design, development, testing and implementation of technical solutions and report on delivery commitments to ensure solutions are implemented as expected and to agreed timeframes.
Analyse and define specifications for enhancements in performance of existing business system.
Perform application configuration and provide support in installation and user sign-off.
Provide systems support within a broad systems estate.
Support IT testing during projects, change requests and BAU lifecycle.
Involvement in the integration and rationalisation of the current business systems estate.
To respond to users' support tickets and resolve issues promptly, and within defined SLA's
Collaborate with contractors and external vendors in order to resolve issues.
Partake in developing and communicating the strategic direction of the department.
Undertake other duties as appropriate as requested by the BAS Director and/or within the BAS IT department.

On-line application forms and further information are available on our website at
These are also available from the Human Resources Section, British Antarctic Survey, High Cross, Madingley Road, Cambridge, CB3 0ET. Tel: (01223) 221508.
Please quote reference: BAS 100/19
Closing date for receipt of application forms is: 13th October 2019
Interviews are scheduled to be held on: w/c 28th October 2019
BAS is an Equal Opportunity employer. As part of our commitment to equality, diversity and inclusion and promoting equality in careers in science, we hold an Athena SWAN Bronze Award and have an active Equality, Diversity and Inclusion programme of activity. We welcome applications from all sections of the community. People from ethnic minorities and disabled people are currently under-represented and their applications are particularly welcome. We operate a guaranteed interview scheme for disabled candidates who meet the minimum criteria for the job. We are open to a range of flexible working options, including job sharing, to support childcare and other caring responsibilities.