SAP PLM ( Plant Maintenance)

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Job Role: SAP PLM ( Plant Maintenance )

Start Date: ASAP

Location: Aberdeen/ occasional travel to Uxbridge, London

Initial Duration: 3 Months

Would you like to join a global leader in consulting, technology services and digital transformation?

Our client are at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms.

Role Description

* Delivery of support services (incident resolution, service request fulfilment, enhancement delivery, etc.) against Service Level Agreements (SLAs) and/or Key Performance Indicators (KPIs) in a customized SAP environment.

* Delivering enhancements in subject area including: interaction with client end-users, requirement gathering, Functional Specification (FDD) documentation, development, Unit Testing / Functional testing / and supporting User Acceptance Testing (UAT)

* Ability to effectively manage and lead onshore and offshore team members

Required Skills Functional

* Must have a deep understanding of SAP PM business process concepts including tax and credit card processing .

* Must understand SAP PM functionality

* Must understand Stock Transfer Order (STO) functionality and Scheduling Agreements

* Must be able to help deliver enhancements using a Software Delivery Lifecycle (SDLC) approach

* Understanding of Advanced Planning and/or Logistics Execution concepts is desirable.

Technical - the following technical experience is desired, but not mandatory:

* Hands on experience in business application design, implementation of SAP PM modules.

* Experience of technical and functional standpoint

* Ability to create detailed functional specifications

Managed Service Process Experience:

* Familiar with ITSM / Service Desk ticketing systems (preferably Service Now)

* Must understand ITIL concepts for Production Support

* Must understands Level 2 and 3 support requirements

* Must understand Incident Management, Service Request, Problem Management, Change Management processes

* Must be able to lead an onshore/offshore team in a managed service environment driven by SLAs

Required Experience:

* Demonstrated initiative, good judgment, and ability to achieve results

* Strong verbal and written communications skills, with an ability to express complex technical concepts in business terms and in English.

* Strong analytical, problem-solving, and conceptual skills. Attention to detail.

* Ability to manage cross-functional project teams and foster team commitment to tasks. Ability to influence key individuals inside and outside of own group

* Strong knowledge and understanding of structured analysis and technical design techniques