Online since 1999 | 9,824 IT Jobs Live NOW
2nd Line Support Technician
Premium Job From Understanding Recruitment
Recruiter: Understanding Recruitment
Listed on: 16th September
Location: Hatfield
Salary/Rate: £23,000 - £28,000
Type: Permanent
Start Date: ASAP
Reference: BBBH6837_1568610052_expired
Contact Name: Emma Wilson

This job has now expired please search on the home page to find live IT Jobs.

2nd Line Support Technician

Do you enjoy learning new skills and working on different projects? Would you like to join an innovative and fast-growing business? If so we have an exciting opportunity for a 2nd Line Support Technician to join a blue-chip client at their HQ in Hatfield, Hertfordshire!

The 2nd Line Support Technician's primary goal is to ensure the smooth day-to-day running of around 2500 Windows machines and 600 Macs, as well as supporting desktop applications, such as G Suite, hardware, and AV equipment used across the business. You'll be tasked with delivering a first-class service focusing on customer satisfaction and responding to internal customer's needs, including director level stakeholders, within the agreed SLAs.

To be considered for the 2nd Line Support Technician role, you will need to demonstrate:

  • Previous 1st/2nd line support experience.
  • Ability to provide technical support on MacOS and Windows 10.
  • A basic understanding of networking (i.e. DHCP, DNS, TCP protocols)
  • An understanding of Audio Visual technologies is a plus.
  • Clean UK Driving Licence.

This is a great opportunity for a 2nd Line Support Technician to join a high-performing team within a successful market-leading business, so if this sounds like the job for you don't hesitate and apply now!

2nd Line Support Technician

Location: Hatfield, Hertfordshire

Salary: £23,000 - £28,000 (depending on experience) + benefits

Apply for further details and immediate consideration.

Understanding Recruitment is acting as an agency on behalf of this vacancy.