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Head of Software Engineering

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Recruiter: Bowerford Associates
Listed on: 13th September 2019
Location: Exeter
Salary/Rate: £100000 - £110000
Type: Permanent
Start Date: ASAP

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Our client is the looking for a Head of Software Engineering to lead their software delivery division. The role will oversee software Development teams, Service Delivery teams, Cloud Architects, DevOps and Technical Support in the current hoisting estate and future cloud environments and ensure they attract, retain and develop outstanding talent. The Head of Software Engineering will take technology and delivery leadership from pre-sales, through initial design, software builds and an ongoing support from a development and operate perspective. The role will be very customer orientated with extensive engagement on the above with the contracting customerThe role will involve:Providing and driving the operational strategy for their, including ensuring that all processes are fit for purpose and that those processes have the required KPIs and metrics to inform on possible improvementsWorking ensuring a focus on maintaining existing high standards of all aspects of service delivery whilst driving the continuous improvement of underlying processes to improve utilisation and customer satisfaction.Ensuring the resources / teams are deployed optimally across the portfolio.A strong technical element, and in collaboration with the CTO, is accountable for providing the overarching future technical direction for the portfolio. Evangelizing and driving our existing products and services towards this vision.Working collaboratively with Pre-sales, and Sales teams you will ensure equal focus on maintaining existing high availability services on current platforms whilst developing the next generation of solutions in the cloud, ensuring that customers receive a great user experience from all product and service offerings.Working with the Sales team to identify and drive new revenue from existing customersWorking closely members of the Technology Leadership team to develop and promote the Technology & Information Services function to ensure it is best in class.The right candidate will be passionate about software engineering excellence, customer service and continuous service improvement with the ability to create a culture for innovation and risk taking. You will be able to manage and maintain highly effective engagement with team, peers and internal management, including both technical & non-technical colleagues. You will also have/be:Experience of managing/leading service delivery teams and teams that build web and mobile based software in a modern cloud environment.Architecture & Software Development in modern cloud environmentsProgramme Management experienceUnderstanding of modern service orientated architecturesStrong experience of modern Agile development methodsSkilled in business and process changeExcellence in creating a working environment that drives excellence and collaborationUnderstanding of compliance and audit standardsProven commercial experience, encompassing budget management and senior stakeholder managementAccomplished presentation skills to senior stakeholdersThis is great role in an amazing business. Please send in your word CV for more detailsPlease note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.