Salesforce Commerce Cloud B2C - Technical Architect
13th September 2019
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Job Spec-Please note it is likely that anyone who flags up as a Technical Architect but is more senior in terms of practical experience, could be considered for Solution Architect role.Solution Architect tends to be more engaged in pre-sales and a little more platform agnostic in their approach, but the core skills are the same.The core skill is specific experience in : Salesforce Commerce Cloud B2C (formerly Demandware)We would expect to see a few years of Salesforce Commerce Cloud B2C Developer (front-end or back-end). i.e. we need the technical background rather than perhaps a functional architect
Technical Architect Salesforce Commerce CloudWho you will be working withCapgemini Commerce is a global commerce service provider. From creative to technology to marketing, we offer a comprehensive set of services to help retailers and brands craft successful digital commerce strategies, put them into practice, and continually optimise them for long-term success. Our digital marketing team applies proven best practices to craft and execute tailored programs that increase traffic, improve conversion, and drive industry-leading revenue growth. You will be a key part of the Digital Customer Experience (DCX) team within Capgemini UK, providing an environment to work with a broadened set of exciting clients.Focus of your role As a Technical Architect, you are responsible for interpreting client requirements, business processes, and use cases to produce quality technical designs in the implementation, enhancement and support of Salesforce Commerce Cloud centric eCommerce projects. You provide guidance and oversight to development teams to ensure that both the process is followed and the solution that is delivered is consistent with LYONSCG development policies and standards.Responsibilities:
You will work closely with clients to understand their business and their existing technologies, and using your knowledge of Salesforce Commerce Cloud, web applications and integration techniques, design a complete solution for the integration, extension or enhancement of the Salesforce Commerce Cloud platform. You will document this with a technical specification and diagrams that will stand as the reference to the development team for building the solution as well as hand-off to our support team prior to launch. You will update these throughout the development cycle as things change. The initial part of this work is usually done onsite with the client in a multi-day discovery meeting. As part of a project team, the Technical Architect will work with a Project Manager to turn client requirements into use cases and tasks with technical specifications. You will work with the Project Team Lead to assign those tasks to the project team, run sprint planning meetings, and participate in the project scrum meetings. You are to be the Salesforce Commerce Cloud subject matter expert beyond the basic Salesforce Commerce Cloud Developer certification, and share knowledge with the team and help mentor newer developers. You are expected to stay abreast of web technologies and share new ideas and techniques that are relevant to the eCommerce space. You will also be asked to participate in internal process improvements to our software development life cycle. Generally you will not be writing code, but are expected to fully understand code and help developers troubleshoot code issues and algorithms, as well as how to leverage object oriented techniques. As a Technical Architect, you may also be asked to participate in the sales process, communicating with prospective clients about our processes, potential architectures for their solutions, and estimating level of effort with our Sales Engineers and Business Development Managers.Preferred Qualifications
10+ years of software development experience
2+ years of experience with the Salesforce Commerce Cloud platform OR multiple years of experience architecting enterprise web applications.
2+ years of experience in a client facing (external or internal) role.
2+ years of experience leading project teams, experience working with offshore teams a plus
Deep understanding of the software development lifecycle, and different approaches to it.
Ability to learn new skills quickly
Able to work independently with minimal supervision
Strong problem solving skills
Strong communication skills