Platform Engineer / 3rd line Technical Support
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KEY SKILS:
Active Directory/Group policy/ DNS & DHCP Implementation and Administration
Citrix Xenapp/Desktop administration and troubleshooting experience
Microsoft exchange installation and admin experience based on 2007/2010/2013
AV experience in products like Trend, McAfee, Sophos
Windows 2008/12/16 administration and troubleshooting experience
EXPERIENCE:
*Demonstrates competence in own area and may still be acquiring higher level skill.
*Typically works with moderate guidance in own area of knowledge.
*Deepens knowledge/skills in one area or broadens ability over a variety of skills.
*Applies knowledge/skills to a variety of standard day to day activities.
*Identifies unusual technical problems
*Responds to client requests in non-standard situations, and investigates all the facts.
*Understands the key business drivers; and uses this knowledge to focus own work.
*Works to control costs related to own work.
*Identifies the problem and all relevant issues in straightforward situations; is able to generate possible solutions and assess each using standard procedures, leading to a sound decision.
*Prioritises and organises own work to deliver to agreed deadlines.
*Probes and listens carefully.
*Able to present information clearly and in an appropriate style to make technical information clear.
*Persuades others in straightforward situations.
*Able to contribute actively in team activities, sharing experience and ideas.
*Builds productive relationships internally and externally.
LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.