|Listed on:||10th September|
|Salary/Rate:||£30,000 - £30,000|
|Contact Name:||Bronya Leavesley|
Support Analyst - Canary Wharf
An exciting opportunity has arisen for a Technical Support Analyst to join a blue-chip company that specialises in market leading software for legal, tax & accounting, media and government sectors. In this role as a Support Analyst you will be provide customer support for a document assembly solution which is widely used in large law firms, FTSE corporates and academics.
As a Support Analyst within this business you will provide customer support on how to use the product, troubleshoot issues and answer questions around the automation of content within the system.
This role is predominantly office based during core hours to support - Monday to Friday 9.30 - 17.30 however there will be an additional on call responsibility to respond to customer queries over the weekend that can be carried out remotely. This support will be on a rota basis with an expected 1 out of 3 weekends on call (subject to availability and change due to growing demand for weekend support)
Mandatory Skills & Experience
Desirable Skills and Experience
If you are a Technical Support Analyst and are looking to develop your career within one of the largest software providers. Please contact Bronya Leavesley on or apply below!