Field Engineer

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Field Engineer

£17.5k - £21k plus bonus

We are on a mission to enrich people's lives through sustainable innovation and the unique power of the internet and we are now on the look out for Field Engineers to join us in achieving our mission.

In this role you will work within our core team, where our customers are the focus, and through our drive and determination, we think outside the box to provide the best possible experience and outcome for them.

About the Role

Our Field Engineers are responsible for installing and maintaining a wide range of network and smart cities infrastructure equipment. The team work to complete customer orders within SLAs, ensuring work is completed within budget to an industry leading standard. This physical role means you'll be active and working outdoors to expand our network and connecting a range of devices and customers to the internet. You'll be helping to solve real world problems using technology.

Your day-to-day responsibilities include:

Working at Heights

Install, commission, troubleshoot, maintain and de-install a range of network equipment

Install, troubleshoot, maintain and terminate a range of structured cabling - including, but not limited to Cat5e, Cat6, Cat7, Single Mode Fibre, Multi-Mode Fibre

Use your knowledge of TCP/IP, VLAN and OSI model concepts to configure a range of network devices

Provide on-call maintenance services in-line with the engineers rota

Conduct site surveys to determine ‘Line of Site', Radio Equipment Mounting locations, Cable Run locations and any other information that may be required as part of a project

Produce diagrams/ drawings to display the findings of the sit surveys (as above)

Maintain a safe working environment at all time, ensuring dynamic risk assessments are conducted as appropriate, prior to the commencement of any work

Respond appropriately to network incidents when requested, diagnosing and repairing equipment where required

Protect and ensure the efficient use of all resources

Act in a professional at all times, demonstrating excellent time keeping and impeccable communication skills (both internally and externally)

Provide high quality customer service at all times

Work as a team to ensure all duties are carried out efficiently and effectively; in line with company values

About you

In this role you do not have to be highly skilled, but you must have drive, determination and a self-disciplined approach to working. We are looking for someone who is proactive and has an excellent ability to communicate through multiple channels.

Key skills include:

Customer focused

Excellent listening and communication skills (written and verbal)

Strong organisational skills

Work proactively to get find the best solution to problems

Confidence under pressure

Being flexible and approachable

Excellent technical abilities

Being diligent and resourceful

Using hand tools and other equipment

Project management

About Us

May 2006 marked the beginning of an epic journey. Founded as a bedroom hobby, Connexin is now an ever-growing business working on unique projects that aim to enrich people's lives and solve our customer's everyday problem. We have stayed true to our values every day and we owe a huge thanks to our customers who have believed and stuck with us for so long.