Content Designer

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Content Designer Location: Newcastle Initial Duration: 6 months Would you like to join a global leader in consulting, technology services and digital transformation?Our client are at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms.You will be based on site working with one of the UK's most digital organisations and leading the technology revolution across the public sector. With over 50 million customers at the heart of everything they do the scope and impact of your work is limitless. As a team, they're not afraid to try new technologies and new ways of working.Tasks: Write high quality content for new digital services that will encourage people to use them.Collaborate with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey.Take complex language and processes and make them simple to understand. Develop content in such a way that it will encourage people who rarely go online to use it.Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts.Leads on all aspects of Content Design. Including:- Research of subject- Discussion with stakeholders and experts- Initial drafts of content to fit with UX design- Collaborating with user-researchers to test customer understanding- Iterating contentCommunicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.Technical Skills: Experience of user-centred designProven experience in using metrics and user feedback to define/refine contentExperience in choosing the best format for displaying information to the userProven experience of working within a web, online and digital environmentExperience in working with content management and publishing systemsProficient in writing MarkdownBusiness Skills: Experience of writing for the web, with proven ability of creating content that is accessible and usableExcellent communication and interpersonal skills Please submit CVs!