Infrastructure Manager
Recruiter
webrecruit
Listed on
30th August 2019
Location
London
Salary/Rate
£55000 - £55000
Salary Notes
Plus Benefits
Type
Permanent
Start Date
2019-08-30
This job has now expired please search on the home page to find live IT Jobs.
Infrastructure ManagerWestminster, London
c£55,000 per annum Plus Benefits
About Us
With over 120,000 members in 140 countries, our client has been at the heart of the mechanical engineering profession since 1847.
Working with some of the latest technologies, they're transforming the IT estate in order to provide first-class digital services to our members and more than 200 users.
They are currently seeking an Infrastructure Manager to provide third line support and expertise to their organisation and lead the Service Desk Team.
As an Infrastructure Manager, you will:
- Provide third line support to server environments, networks, virtualisation, SAN storage and cloud platforms
- Support approximately 200 staff using the Windows environment
- Seek opportunities to drive greater value from the technical estate
- Investigate operational problems and seek to make improvements and implement fixes where appropriate
- Act as the escalation point for the Service Desk
- Drive quality and service standards within the Service Desk
The Benefits
- Salary of circa £55,000
- 26 days' holiday plus Bank Holidays plus an extra day off for your birthday
- Stakeholder pension scheme, life assurance and private health cover
- Continuous training and development opportunities
- A range of wellbeing benefits to encourage a healthy work/life balance
- The chance to step into a management role
- Work with outstanding technologies within an Agile environment Interested? To be considered as the Infrastructure Manager you will need:
- To be a good technology all-rounder
- Experience of providing third line support to a Microsoft Windows-based estate
- The ability to manage and liaise with external suppliers to support IT systems and internal colleagues through appropriate escalation route
- The ability and willingness to occasionally work outside regular office hours, as required
- Proven communication skills, both written and verbal
You will need expert level knowledge of the following Microsoft technologies:
- Office 365 including SharePoint, and Teams
- Azure IaaS and PaaS
- Active Directory and Group Policy, both on-prem and Cloud
- Window Server 2003 to 2016
- Exchange Online
- SQL Servers 2005 to 2016
- Windows 10 OS environments - configuration, troubleshooting, customisation, golden image build, knowledge of various mass deployment practices and understanding the impact of Windows 10 release channels
- Mitel PBX
Other organisations may call this role Desktop Support Team Manager, Service Desk Team Lead, Helpdesk Manager, IT Helpdesk Manager, or IT Support Manager.
This role would also be suitable for those who have been a 3rd Line Support Engineer, Microsoft Certified Engineer, 3rd Line Microsoft OS Engineer, or a Senior Microsoft Support Engineer and are looking for their next step.
Interviews will be held on an ad-hoc basis as suitable applicants apply. An immediate start is available for the right candidate.
Thank you for your interest in this post. We look forward to receiving your application.
Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
To apply for the role of Support Team Lead, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
