Technical Service Specialist - Azure


Premium Job From Spring Group Plc

Recruiter

Spring Group Plc

Listed on

29th August 2019

Location

West London

Salary/Rate

Negotiable

Salary Notes

Negotiable

Type

Contract

Start Date

ASAP

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Technical Service Specialist - Azure - 6 months - West London

Global FMCG is looking for a Technical Service Specialist who will be responsible for Azure platform administration. The role demands hands on experience in Microsoft IaaS and PaaS platform administration including implementation of automation initiatives for proactive capacity management, cost management, availability management.

Key Responsibilities:

- Perform administration activities for IaaS, PaaS service set up and maintenance of Azure platform

- Implement automation initiatives for automated cost, capacity, availability, security management, effective Azure tools utilization and monitoring tools implementation etc

- Perform regular house keeping activities as defined by the service owner

- Work closely with other service teams to offer effective platform service to the Azure platform users

- Conduct proof of concepts in Azure components to identify value in new functionalities or tools released by Microsoft and communicate/provide demo to the Azure platform users

- Provides Technical support and guidance in Azure components to help Azure resource users in maintaining their components effectively especially from capacity usage perspective

- Handling incidents, problems, requests, changes etc for fixing platform related issues /implementing new functionalities in IaaS and PaaS services

- Define Governance and principles for Azure components usage, capacity, cost, security management etc

Experience Required:

- Excellent hands-on experience in Azure PaaS and IaaS platform administration activities

- Knowledge in Azure cloud components and monitoring tools

- Proven experience of conducting proof of concepts in Azure components capabilities both at the tool and at the Azure platform level

- Previous experience in application management, operations, and/or support including knowledge and experience of Incident, Problem ,Change Management etc

- Good Analytical and problem solving skills

- Strong understanding of capacity, availability, security management

- Have demonstrable experience on using best practices and principles in Azure platforms.

- Knowledge in ITIL Support Processes (Desirable)

- Analytical and Service Improvement Techniques

- Should be able to work with Microsoft for any issues / reviews

- Ability to learn/adapt new concepts, systems, and software independently and quickly

- Strong communication and influencing skills, sufficient to build and maintain trust during times of service outage.

- Readiness to provide out-of-hours support if required and pro-actively monitor operations during out-of-office hours and intervene if monitoring reveals issues

- Ability to multi task, manage and handle multiple service initiatives simultaneously and to the schedule

- Ensure working relationship and close coordination with offshore/outsourced project and support staff and other stakeholders

Spring Technology acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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