Digital Account Manager

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Digital Account Manager

Birmingham

Full-time

Experience: Online marketing: 2 years (Preferred)

Education:

A-Level or equivalent (Preferred)

We have a rare opportunity for a bright and eager account manager to join our team and be a part of our fast-growing future.

We are looking for an experienced Account Manager to develop our client relationships and ensure were giving them the best value possible - ultimately to ensure theyre happy and want to work with us longer.

Our account managers are the voice of the company. We call them the Guru team because theyre the first port of call for our clients and trained to handle and resolve the majority of requests that we receive. If youre hungry to make great things happen and you believe that theres a solution for every problem, you already possess some of the qualities were looking for.

Up for a challenge? Our Gurus are experienced with the setup and optimisation of online advertising strategies using platforms such as Google Ads and Facebook Business Manager. Striving to improve the ROAS for our clients eCommerce strategies is the core focus of a Gurus role.

Does this sound like you?

You feel at home speaking to clients - meetings and calls are a vital part of the role

Youre good at planning your work - not letting your proactive tasks get sidetracked

Youre able to provide briefs and work alongside colleagues effortlessly

You will have a thirst for e-commerce

Youre knowledgeable about digital marketing and social media

Youre passionate, friendly and enthusiastic

Youre about achieving the win!

The nitty-gritty.

2+ years of experience in online marketing

Strong ability to develop and manage Google Ads and Facebook advertising campaigns

Ability to analyse reporting and make informed recommendations based on data

Able to run email marketing campaigns

Strong Google Analytics, Google Ads Editor skills

Experience using Shopify and WordPress desirable but not essential

Hands-on experience with SEO/SEM and CRM software

In-depth understanding of online marketing tools and social media platforms

Experienced in providing customer service and account management

Digital campaign management experience is highly desirable

BSc degree in Marketing or relevant field

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.