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Technical Business Analyst
Premium Job From Dixons Carphone
Recruiter: Dixons Carphone
Listed on: 27th August
Location: Acton, London
Salary Notes: Competitive
Type: Permanent
Start Date: ASAP
Reference: 22176
Contact Name: Dixons Carphone

Accountable for gathering, analysing, challenging and modelling requirements for use by IT teams to meet business needs. Utilise investigative and problem solving skills to understand how process, data and technology can drive our business forward.

Key Responsibilities:

  • Gather, define and document high quality requirements (functional and non-functional) that can be understood and used by IT Delivery teams (e.g. developers) by interacting with business stakeholders through workshops, interviews & meetings and written or verbal communication
  • Validate, analyse and document As-is processes and map functional and non-functional requirements into appropriate To-be processes indicating the level of change expected to users.
  • Evaluate potential solutions against documented requirements to ensure a fit for purpose and appropriate solution
  • Hold and maintain a robust business and technical understanding of assigned area(s) including knowledge in systems, processes and stakeholders
  • Facilitate user acceptance testing (UAT), support successful project delivery and user adoption by ensuring pre-determined stakeholder acceptance criteria is met
  • Support the creation of robust and compelling project proposals for IT, including the capture of key IT information required in business cases to understand IT implications, benefits and costs
  • Understand and support the planning for the impact of business change by the introduction of new systems or technologies
  • Support test case creation for End to End testing, including UAT
  • Key Skills & Experience:
  • Proven experience of working as a Business Analyst on IT projects, preferably within a retail environment
  • Demonstrable management of stakeholders of all levels
  • Experience of working in waterfall, Agile and hybrid delivery environments

Nice to have:

  • Experience of working on SAP related engagements

Dixons Carphone is Europe's number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people's expertise to reach out and help new customers. What's more - we're exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service.

Accountable for gathering, analysing, challenging and modelling requirements for use by IT teams to meet business needs. Utilise investigative and problem solving skills to understand how process, data and technology can drive our business forward.

Key Responsibilities:

  • Gather, define and document high quality requirements (functional and non-functional) that can be understood and used by IT Delivery teams (e.g. developers) by interacting with business stakeholders through workshops, interviews & meetings and written or verbal communication
  • Validate, analyse and document As-is processes and map functional and non-functional requirements into appropriate To-be processes indicating the level of change expected to users.
  • Evaluate potential solutions against documented requirements to ensure a fit for purpose and appropriate solution
  • Hold and maintain a robust business and technical understanding of assigned area(s) including knowledge in systems, processes and stakeholders
  • Facilitate user acceptance testing (UAT), support successful project delivery and user adoption by ensuring pre-determined stakeholder acceptance criteria is met
  • Support the creation of robust and compelling project proposals for IT, including the capture of key IT information required in business cases to understand IT implications, benefits and costs
  • Understand and support the planning for the impact of business change by the introduction of new systems or technologies
  • Support test case creation for End to End testing, including UAT
  • Key Skills & Experience:
  • Proven experience of working as a Business Analyst on IT projects, preferably within a retail environment
  • Demonstrable management of stakeholders of all levels
  • Experience of working in waterfall, Agile and hybrid delivery environments

Nice to have:

  • Experience of working on SAP related engagements

Dixons Carphone is Europe's number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people's expertise to reach out and help new customers. What's more - we're exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service.

It's an exciting time to join us and find yourself a place in our growing success story, apply now.



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