ICT Service Desk Analyst - Graduates Welcome
Recruiter
webrecruit
Listed on
27th August 2019
Location
Widnes
Salary/Rate
£30000 - £30000
Salary Notes
Plus Benefits
Type
Permanent
Start Date
ASAP
This job has now expired please search on the home page to find live IT Jobs.
ICT Service Desk Analyst - Graduates WelcomeWidnes, Cheshire
Up to £30,000 per annum Plus Pension, Free Parking, 33 Days' Holiday
Our client is an innovative, global logistics business with operational centres in Europe, North and South America, the Middle East and Asia.
Focusing on the chemical, gas, fuel and foodstuff sectors, our client boasts two operating divisions and offers a complete range of tanker and support services to provide best value for money and outstanding solutions to their customer base.
They're now looking for a number of ICT Service Desk Analysts with varying levels of experience to join their team.
As an ICT Service Desk Analyst, you will:
- Provide 1st and 2nd line support to employees
- Troubleshoot software and hardware issues, including mobile devices, laptops, desktops and printers
- Follow up the status of problems on behalf of users
- Liaise with external support providers to resolve issues
- Mentor junior members of the team (if experienced)
- Provide out of hours support on a rota basis
Interested?
To join our client as an ICT Service Desk Analyst, you will need the following, gained through your studies, a commercial environment or similar:
- Active Directory administration experience
- Citrix virtual desktop administration experience
- Knowledge of Microsoft client operating systems and applications
- An understanding of LAN and WAN network topologies
Ideally, you'll have a minimum of two years' IT support experience, but this isn't essential. Experience of working in a multi-national, transport or logistics organisation would also be an advantage, as would an ITIL or vendor qualification.
Other companies may call this role IT Support Technician, Technical Support Advisor, 1st Line Support Technician, 2nd Line Support Analyst, Helpdesk Support Analyst, Graduate IT Support Technician, Service Desk Engineer, IT Service Desk Technician or Technical Support Engineer.
What are the benefits?
- Flexible start and finish times
- Training and support tailored to your level of experience
- Join a global business with strong family values
- Support the day-to-day running of the organisation
Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
To apply for the role of ICT Service Desk Analyst, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Working hours: 37.5 hours per week
