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IT Support Engineer / 2nd Line Support Engineer / IT Helpdesk
Premium Job From BluetownOnline Ltd
Recruiter: BluetownOnline Ltd
Listed on: 23rd August
Location: Peebles
Type: Permanent
Start Date: ASAP
Reference: DSAH-08_1566569914
Contact Name: Bluetown Online

Job Title: IT Support Engineer

Location: Peebles

Salary: Competitive dependant on experience

Job Type: Full Time, Permanent

Closing Date: 5.00pm Friday 20th September 2019

The Company is a luxury cloth merchant, operating in over 70 international markets, with a head office and warehouse function based in Peebles, just south of Edinburgh. The Company is currently looking for a full time IT Support Engineer to join the team.

The Role:

They are looking for a flexible and multi-disciplined individual to join their IT Team as a Support Engineer based at their warehouse in Peebles, Scottish Borders. The role will be varied and will include:

  • 1st and 2nd line support for local and remote users
  • Hardware setup and provisioning
  • Helping to manage and maintain current systems
  • Data Analysis
  • Ad-hoc Reporting

The Candidate:

Skills and experience

  • Provision of high quality IT End User Support with 3 years' experience in a similar role
  • Confident and clear communication with staff at all levels
  • In-depth knowledge of the following technologies
    • Microsoft Windows 7 and 10
    • Microsoft Server 2012, 2016, 2019
    • Microsoft Exchange 2016
    • Microsoft Active Directory and Group Policy
    • Networking including switches, VLANs, Wi-Fi, firewalls and VPNs
    • Office software
  • Knowledge of Telephony and mobile device setup desirable but not essential

Personal attributes

  • Educational qualification in an IT discipline
  • Excellent team working skills
  • Motivated to work independently and to the highest standards
  • Flexible and adaptable approach to work
  • Enthusiastic and well organised

Please click the APPLY button to send your CV and Cover Letter for this role.

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