IT Support Engineer / 2nd Line Support Engineer / IT Helpdesk

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Job Title: IT Support EngineerLocation: PeeblesSalary: Competitive dependant on experienceJob Type: Full Time, PermanentClosing Date: 5.00pm Friday 20th September 2019The Company is a luxury cloth merchant, operating in over 70 international markets, with a head office and warehouse function based in Peebles, just south of Edinburgh. The Company is currently looking for a full time IT Support Engineer to join the team.The Role:They are looking for a flexible and multi-disciplined individual to join their IT Team as a Support Engineer based at their warehouse in Peebles, Scottish Borders. The role will be varied and will include:1st and 2nd line support for local and remote usersHardware setup and provisioningHelping to manage and maintain current systemsData AnalysisAd-hoc ReportingThe Candidate:Skills and experienceProvision of high quality IT End User Support with 3 years' experience in a similar roleConfident and clear communication with staff at all levelsIn-depth knowledge of the following technologies Microsoft Windows 7 and 10Microsoft Server 2012, 2016, 2019Microsoft Exchange 2016Microsoft Active Directory and Group PolicyNetworking including switches, VLANs, Wi-Fi, firewalls and VPNsOffice softwareKnowledge of Telephony and mobile device setup desirable but not essentialPersonal attributesEducational qualification in an IT disciplineExcellent team working skillsMotivated to work independently and to the highest standardsFlexible and adaptable approach to workEnthusiastic and well organisedPlease click the APPLY button to send your CV and Cover Letter for this role.Candidates with experience or relevant job titles of; 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Support, IT Customer Support Advisor, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, 3rd Line Support Engineer, 3rd Line Support, 3rd Line Support Technician, 3rd Line Helpdesk Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for the role.