IT Technical Support Engineer / IT Helpdesk Engineer

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Technical Support Engineer / Helpdesk Engineer - £18,500 - £23,500

Due to continued growth, an excellent opportunity has arisen for an experienced IT Support Engineer / Helpdesk Engineer to join an established and successful Bromsgrove based business.

A desirable position within a busy, energetic, friendly and highly capable IT support team awaits the right candidate.

You will be defined by the following:

- An Experienced Technical Professional

- A Skilled Trouble-Shooter

- A Skilled Communicator

- Committed to providing Quality Service

You will have a general working knowledge and experience of the following:

- Remote Technical Support via Telephone and Email

- Microsoft Desktop and Server Operating System Support

- Basic Network and Internet Support including Associated Hardware

- Microsoft Core infrastructure services (AD, DNS, DHCP, RDP)

- Microsoft Exchange

- Microsoft Office Suites (Office 365 Desirable)

- Backup Technologies

- Basic Firewalling and Routing

- Anti-Virus and Anti-Spam Software and Services

- Typical IT Hardware Maintenance and Support

The following would be highly desirable and strengthen your application:

- MCDST - Microsoft Certified Desktop Support Technician

- A Relevant Degree

- Other Relevant Industry Certification

Interviews available immediately.