2nd Line EUC, Messaging and Mobile Specialist
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2nd Line EUC, Messaging and Mobile Specialist - West SussexThe company: Global investment manager, working with the financial industry, to help clients meet goals and prepare for their future challengesOffices in a brand new site with a new team all aiming for high standards, versatile problem solving and helping to build a reputation for the company across a wide range of teams.The company aim to develop and enhance their employees personal and professional lives, so flexible working is available.Job specification:2nd line engineer for Office 365, exchange and mobile services to deliver technical service.Working closely with Desktop, Wintel, UC and network engineers in order to monitor and troubleshoot incidents.Provide diagnosis to clients focused on Outlook and Office 365.Prepare and train IT helpdesk team in order to provide consistent service to customers when issues arise.Ability to build and support a team, as well as attention to detail in order to solve problems.Technical requirements:Two years' service desk supportKnowledge of core Microsoft technologies (Active Directory, AAD, DNS, DHCP)Windows Desktop systems, 7 and 10Experience with Office 365, Exchange 2016 and Exchange onlineMicrosoft certified professional desirable but not essentialCompany benefits:Flexible working hoursContinuous personal professional training and developmentBrand new site and offices with state of the art technology including gym and two restaurants