1st Line Service Desk Technician

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1st Line Service Desk Technician - Active Directory / Exchange / Windows Server / VoIPEXCITING OPPORTUNITY TO JOIN ONE OF THE BIGGEST TRAVEL ORGANISATIONS IN THE WORLD!Graduates and commercially viable candidates consideredCentral Glasgow location, easily commutable on public transportActive Directory / Exchange / Windows Server / VoIPCompetitive salary up to £20,000 plus benefitsTo apply please call 01244 567 925 / 07880 358 143 or email [email protected] out of Glasgow we have grown a huge global presence across over 30 countries. We have been operating to ensure continued solutions since the 1950's for all of our clients big or smallSourced by: @Techcareers_UK - your 24/7 twitter feed of latest IT vacancies across the UKWHO ARE WE? Rapidly expanding since our inception, we have delivered millions of customers yearly, looking after millions of articles from the small to the large. We have a staff number of over 1000 just in the UK, with 1000's more across the globe. Our organisation is the largest of its kind in the UK, delivering cost effective solutions to all of our clients. We are looking to add to our existing technical team, a service desk analyst, with skills of; Windows OS, Active Directory, ITIL, Networking and VoIP systems. WHAT WILL YOU BE DOING? You will utilise your technical skills with; Windows OS, Active Directory, ITIL, Networking and VoIP systems to ensure all incidents are resolved at the quickest possible time, deal with departmental requests, enable technical queries across the business, investigate causes and resolve technical issues, have a clear line of communication to all stakeholders impacted on and escalate when needed. You will use; Windows OS, Active Directory, ITIL, Networking and VoIP systems daily. WE NEED YOU TO HAVE…..Active Directory / Exchange / Windows Server / VoIPIdeally at least 1 year in a similar positionGreat attitudeDesire to learn and embrace new skillsIT'S NICE TO HAVE…..Knowledge of the travel industryAcademic IT backgroundKeen interest in furthering your technical careerTO BE CONSIDERED….. Please either apply by clicking online or emailing me directly to [email protected]. For further information please call me on 0113 887 8355 / 07880 358 143. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on Twitter @SearchableChris or connect with me on LinkedIn, just search Chris Hopley in Google! I look forward to hearing from you.KEY SKILLS: Active Directory / Exchange / Windows Server / VoIP