Lead On-site Technician

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Senior on-site technician - (O365) - Southampton - 3+ months Our client, a market leading multi-national technology company are looking for a Senior on-site technician, to join them on a customer project based in Southampton. The assignment is an initial 3 month contract and can offer a competitive daily rate. Role Overview:The role itself encompasses managing Tech Deck, fault calls, service requests and planned changes, VOIP telephony support, High Level AV Support, Smart-Hands support and manning the customers TechDeck.The customer has recently migrated their estate to new hardware and Windows 10, so some familiarity with supporting this OS will be desirable.The successful candidate should be capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Key Skills For This Role:Candidates should be able to demonstrate prior experience of desk-side capabilities, with all round strong technical and importantly, interpersonal skills.You should also have excellent documentation and communication skills as you will be passing this on to an integrator to roll out whilst also working within a customer facing environment.Candidates require O365 experience, laptop/desktop repairs, software upgrades.You must also have experience working with Windows 10. Desirable Skills:The client are interested in speaking with candidates who can demonstrate experience of the following; AV knowledge and experience