Online since 1999 | 10,135 IT Jobs Live NOW
Technical Support / 1st Line Support / IT Technician
Premium Job From BluetownOnline Ltd
Recruiter: BluetownOnline Ltd
Listed on: 8th August
Location: City Of London
Salary/Rate: £21000 - £23000
Type: Permanent
Start Date: ASAP
Reference: NSIS-03_1565256831_expired
Contact Name: Bluetown Online

This job has now expired please search on the home page to find live IT Jobs.

Job Title: IT Support EngineerLocation: Central London (Covent Garden)Salary: £21,000 - £23,000 per annumJob Type: Full Time, Permanent (Monday - Friday)The Company provides all the IT services of a dedicated IT department. They work either onsite or remotely and their helpdesk is available 24/7 all year round. Company's IT consultants bring added value to their clients' business demands by providing industry-specific advice and insights.The Company helps their clients with tailored, cost effective IT services that address specific network, server, workstation, security or software needs.They are looking for a technical support engineer to join their team. You will be working in a fast paced, dynamic environment. Ideally the candidate must have a solid base knowledge IT systems and Networking.The Role:The candidate will be initially introduced to their general support team and thereafter into one of their retail outlet client tasked with looking after the day to day support needs for that client.You will be aided by one of their existing team members on a regular basis until such time deemed that the candidate is able to conduct themselves under the management of the IT manager.You will find yourself involved in a wide range of technical support issues and you must have the ability to demonstrate excellent communication skills and the ability to deal with problems and technical issues in a pressurised environment.Main Responsibilities:PC repair / configuration and systems knowledgeThe ability to organise and prioritise own workloadLogical, methodical approach with the ability to enter data accurately into a reporting systemCustomer Care skills (for internal and external customer contact)The ability to work accurately under pressureHelpdesk and incident managementProviding onsite and remote supportDaily system checks and reportingPDQ MachinesTill SystemsPrinter supportThe Successful Candidate will have /be:The general IT aptitude to learnConfident when speaking to the publicAble to treat information with the strictest confidenceThe mind-set required to keep administrative task both up to date and up to the standard required by company policyExperience in using Microsoft Office SuiteAble to work as a team with a variety of different people.General knowledge about Windows Server, Exchange, Active Directory, Terminal Servers and Backup SolutionsPlease note: due to the nature of the role, no sponsorship or relocation packages will be available for this position and so candidates must be eligible to both live and work in the UK to be considered.Please click on the APPLY button to send your CV and Cover Letter for this role.Candidates with experience of: 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Support, 1st Line Support, IT Customer Support Advisor may also be considered for this role.