Head of Engineering Support - Customer facing


Premium Job From Huxley

Recruiter

Huxley

Listed on

5th August 2019

Location

Bristol

Salary/Rate

Salary Notes

Type

Permanent

Start Date

05/08/2019

This job has now expired please search on the home page to find live IT Jobs.

***This is a permanent position***We have a unique opportunity for a Customer Service Manager to join a global manufacturing business. As Global Customer Service Manager you'll be responsible for the execution & delivery of customer service projects across the full lifecycle including; Customer Satisfaction, on-time delivery of all customer commitments, problem solving, technical support, leading and re-structuring the service team and customer facing. The main focus of the position is to be the escalation point for all technical issues relating to their product range, leading a project team in resolving such issues, customer engagement every step of the way, resolving issues on time and to budget but most importantly you'll be actively supporting the hierarchy in re-structuring the service department and ensuring it has a clear direction.To apply for this role you must have the following experience:Technical engineering background - electromechanical or complex systems Project management/ leadership within an engineering or manufacturing environment.Customer facing (able to deliver technical presentations internally & externally).Engineering problem solving You'll be working for an established manufacturer in Bristol. You'll be joining an organisation that works with a wide range of customers and prides itself on building lasting professional relationships. If you want to join an organisation that places a great emphasis on the importance of customer satisfaction and invests heavily in its staff, then this may be the perfect fit for you.If you would be interested in this opportunity or would like more information then please apply ASAP with a copy of your latest CV. To find out more about Huxley Engineering, please visit www.huxleyengineering.comHuxley Engineering, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales

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