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IT and Customer Service Support
Premium Job From GCHQ
Recruiter: GCHQ
Listed on: 5th August
Location: Cheltenham & London
Salary/Rate: £20981 - £26481
Salary Notes: London £26,481 pro rata (includes £5,500 London pay addition and concessionary pay) Cheltenham pro rata £20,981 (including concessionary pay)
Type: Permanent
Start Date: ASAP
Reference: 1850
Contact Name: GCHQ

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Forget behind the scenes support.
You'll be at the forefront.

Here at GCHQ, we have a clear purpose - we want to help protect the UK. We work against cyber-attacks, terrorism and espionage. So everyone who works here, works towards that goal. Always working together, supporting each other every step of the way. We're proud to collaborate, and even prouder to work with purpose.
Without our IT support services, we couldn't keep the country safe. Now, you have the chance to become part of that. With excellent communication skills, you'll offer IT support and help to get things back up and running. You'll often be a customer's first friendly point of contact - in person, over the phone or via instant messaging. So it's really important to reassure people, resolve queries and give customers access to key accounts. This way, you'll help our business to run smoothly.
But we don't expect you to know everything from day one. With really thorough training, you'll learn about applications and administration tools, and the work of the intelligence services. Surrounded by people who want to help, you'll quickly get to grips with things.
All we need from you is at least two GCSEs at grade 5 or above (maths and English). Calm when working under pressure, you'll enjoy working in a fast-paced environment. And with impressive customer service skills and some IT application skills, we'll teach you the rest.
To apply, please visit the website by clicking the APPLY button.
The UK Intelligence Agencies - MI5/MI6/GCHQ - are Equal Opportunities employers, committed to reflecting the society we protect. Our recruitment process is fair, transparent and based on merit. We particularly welcome applications from diverse and under-represented groups.