Sales Account Manager
Competitive + Benefits
Competitive + Benefits
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As pioneers in audio and video technology, we at Poly uniquely understand the power of human connection. We've seen it drive innovation, solve problems, inspire action and power productivity. We are bringing together our portfolio of high-quality, proven products and services to connect people to what matters most -- whether it's their colleagues, customers, playlists or favorite games. Together, our technology will keep that connection strong and fuel a future collaboration and understanding, in spite of circumstances, distance or time zones.
Sales Account Manger - Public Sector
Location: Munich, Germany
Plantronics and Polycom are now Poly.
We are a global leader in unified communications & collaboration technology with 7500 Employees in 35+ countries.
Our comprehensive set of smart endpoints for unified collaboration span personal and group communication systems, with a full range of headsets, desk and conference phones, and video collaboration solutions. Our cloud software and services provide advanced management, analytics, and insights that drive first-rate business decisions.
Poly is the global communications company that powers authentic human connection and collaboration. Face to face, we sift and sort millions of verbal and non-verbal cues to glean meaning. Poly is finding new ways to inject these cues into audio and video communication to replicate the face to face experience. To build intimacy. To break walls and span distance. To nurture the simplicity and beauty of human connection. One to one, one to many, many to many.
We are seeking the right talent to join us on this powerful journey to connect humans, not just things. Visit www.poly.com to learn more.
Responsible for account development within the public sector.
Collaborates with multiple organizations in the sales network to drive field-based activities.
Maximizes sales motions and achieves quotas by prospecting for new accounts, building strong end customer and partner relationships and leveraging the sales network.
Responsible for driving activities to ensure customer and partner satisfaction.
Key Areas Of Responsibility
Maintain full accountability and ownership of accounts within end customers.
Articulate Poly's entire portfolio of solution offerings and how they meet the needs of the customer. Quantify the value of Poly solutions, in hard and soft returns, in the context of the customer's financial and strategic objectives.
Utilize sales methodology, process, and tools to drive the end-to-end sales process and grow sales motions.
Execute within a value-based selling approach, focusing on understanding the customer's business issues.
Conduct account planning to enhance the quality of the sales pipeline, accelerate revenue generation and improve the customer buying experience.
Leverage key internal specialists, channel and partner organizations within the sales network to drive demand in assigned account(s).
Conduct market discovery, top accounts, existing targets and net new targets, to grow addressable market. Support strategy to segment the addressable market and leverage partners in key target areas.
Deliver customer roadmap presentations and discussions linked to specific customer needs.
Serve as Account Relationship Manager, fairly representing Poly, the channel, and the customer in all accounts and sales-related activities.
Serve as the customer's advocate and maintain a high level of customer satisfaction.
Drive customer and partner satisfaction by responding to issues and escalations in a timely manner.
Provide professional leadership and coordination of support teams, including business partners who support the daily transactional activities of assigned territory.
Role Requirements: The role requires a knowledge of and proficiency in the following competencies:
Demonstrates business acumen and awareness of customer business priorities.
Able to develop consultative relationships with customers and partners to fully understand needs and identify opportunities.
Proficient in holding customer conversations that have impact at every stage of the customer buying process.
Prioritizes work and manages time effectively.
Can quickly find common ground and solve problems for the good of all with minimum of noise. Can represent own interests and yet be fair to other groups. Seen as cooperative and a team player who easily gains trust and support of peers. Encourages collaboration and can be candid with peers.
Comfortable prospecting and making cold calls to potential customers.
3-5 years related experience.
Experience in selling and positioning of technical products and solutions in a high touch, commercial selling environment preferred.
PTO - 30 days
Employee Share Purchase Plan
Employee Purchase Scheme
Business Travel Insurance - cover from day 1
Gym Membership - from day 1
Smarter Working Allowance - Eligible after probation period
Poly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
To all recruitment agencies: Poly does not accept agency resumes. Please do not forward resumes to our jobs alias, Poly employees or any other company location. Poly is not responsible for any fees related to unsolicited resumes.
Your application may be subject to a background check, in accordance with local legislation.